Giulia Villa
Benchmarking LLMs for Decision-Making in Project Management: Insights from a Company Context.
Rel. Giovanni Zenezini, Filippo Maria Ottaviani. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale, 2026
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Abstract
The rapid adoption of Large Language Models (LLMs) has generated growing interest in their potential application to Project Management, a domain where decision-making demands precision, operational efficiency, and adaptability. While general-purpose evaluation frameworks such as MMLU and HELM are widely employed, existing literature reveals a notable absence of systematic benchmarks tailored specifically to project management contexts. This thesis addresses this methodological gap by developing a comprehensive set of benchmarks designed to evaluate the reliability, computational efficiency, and practical utility of LLMs in managerial settings. The research is structured around two primary questions: (RQ1) which combinations of datasets, evaluation metrics, and prompting techniques facilitate the construction of meaningful benchmarks for project management tasks; (RQ2) which language model currently achieves the optimal balance among accuracy, computational speed, and economic cost.
The overarching aim is to determine whether LLMs can function as valid tools for supporting managerial decision-making processes
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