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Artificial Intelligence applications in Reverse Logistics, how technology could improve return and waste management creating value.
Rel. Giulia Bruno. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2024
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Abstract
The research and the analysis will focus on applications of artificial intelligence in the field of “Reverse Logistics”. The activities included in reverse logistics processes cover the product journey from the end user back to the manufacturer with the purpose of reselling, repairing, refurbishing or recycling the item in a circular economy perspective. The purpose of this document is to provide possible answers to the question of how to improve current processes with the help of artificial intelligence to become faster, reduce the number of unrecognized items, improve accuracy, and help generate value for the environment and businesses. An analysis of key technologies and trends will be developed and, considering the different stages of the process, suggestions on possible improvements will be highlighted.
Businesses that stand to benefit from these opportunities include those involved in managing returns from e-commerce transactions, as well as those engaged in waste collection and broader recycling operations
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