Risks and benefits of an ERP implementation and use
Ivano Maddalena
Risks and benefits of an ERP implementation and use.
Rel. Giulia Bruno. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2023
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Abstract
Nowadays a huge number of companies have implemented or plan to implement an ERP as their business management application. The use of an ERP, if done correctly, assures to the adopting company a competitive advantage. Nonetheless, the implementation process as well as the use phase, especially in the first months, presents several risks. This because an ERP strongly modifies the management of a company, the way in which the company works and its results. In addition, it has an impact on the allocation of power within a company and it involves a huge number of stakeholders. Consequently, the management of risks by a company before, during and after the implementation is of the utmost importance to achieve the expected profitability.
This thesis aims to understand, after a brief initial introduction to the ERPs history and their functionalities, the benefits, and the risks, with a strong focus on the latter, associated to an ERP implementation and use
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