This study aims to improve the people development pillar in the World Class Manufacturing (WCM) area and was developed during an internship in the CNH Industrial company. The focus was on the analysis of the tools and performance indicators used in the pillar to identify the current gaps and create a global system to eliminate them, standardize the processes and improve the results in all the plants worldwide.The method utilized was the analysis of the current structure of the competence model, radar chart and trainings inside the company, comparison with the literature and discussions with members of the area. After that, it was defined a set of requirements that a people development global system should have to support the area and cover the identified gaps, and, together with the information technology area, it was developed the system.The main points considered were the competence model, focus of the author internship activity (create a well-defined set of competences and its description), the radar chart and the trainings.