The work investigates how the contemporary comprehensive approach to cultural heritage can be applied in the specific field of building restoration, with the aim of raising the public awareness to the importance of such process for the preservation of built heritage. The comprehensive approach in this case focuses on the insertion of public engagement as well as digital tools to the process. While public engagement reinforces the connection of the heritage to the local community, a common goal detected also in recent professional doctrines, digital heritage tools enhance the interaction between the public and the heritage, as well as making the process more efficient and profound to restoration experts.