Umberto Piccardi
Structured Retrieval-Augmented Generation for Enterprise Knowledge Management.
Rel. Andrea Bottino. Politecnico di Torino, Master of science program in Data Science And Engineering, 2025
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Abstract
This thesis addresses the problem of onboarding and knowledge retrieval in modern companies, where documentation is often voluminous, generic and fragmented across many systems. Retrieval-augmented generation (RAG) language models combine a search step with text generation: the system retrieves relevant passages from knowledge bases and feeds them to the model to produce more up-to-date and accurate responses. However, traditional RAG systems, based on simple vector or lexical search, struggle with complex questions that require linking information from different domains and synthesising it in a coherent manner. We suggest a RAG framework for industrial settings that combines a structured retrieval approach with a knowledge graph in order to overcome these drawbacks.
Explicit relationships between concepts and entities are added to traditional retrieval by the graph-based design, which enables the system to reason across related data and produce more logical, context-aware responses
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