Impact of Total Quality Management Practices on Corporate Sustainable Development with Emphasis on Green Innovation in Manufacturing Companies (Case Study: PARS KHAZAR Industrial Company in Iran)

The main purpose of this study, which was conducted in PARS KHAZAR Industrial Company as one of the most important and experienced manufacturers of home appliances in Iran, is to investigate and evaluate the effects of Total Quality Management measures on Sustainable Development of the company according to the mediating role of Green Innovation variable. The researcher in this dissertation according to the thematic background of the research and also the experiences he had gained during his internship in the same degree and in the same company, as well as through field studies and interviews with managers and experts of the company dimensions such as leadership, Knowledge and process management, customer focus, strategic planning, supplier quality management and human resource management were considered as the main parts of TQM. Also, in relation to the development of company sustainability, environmental, social and economic sustainability was on the agenda of the researcher. In addition, in the variable section of green innovation, the two concepts of Green Technology Innovation and Green Management Innovation were mentioned. According to the conceptual model formed from the above variables, which is in fact considered as the theoretical support of this research, the author uses the questionnaire tool to provide the required data on how the relationship between the research model variables of company managers at three levels, Collected intermediate and operational and then in two sections of descriptive and analytical statistics, conducted field research in PARS KHAZAR Industrial Company, which as a result with the help of structural equation modeling technique and using Smart PLS software, all The hypotheses presented in this study were confirmed. Then, according to the results and findings of the research, effective practical suggestions for improving Total Quality Management in order to achieve the company's goals to achieve Sustainable Development were presented with regard to the mediating role of Green Innovation. Doing this research, ideas were suggested for future researchers to find the company's priority and vital issues.