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Thesis by Coraccio, Erso Giulio

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Thesis

Erso Giulio Coraccio. Mappatura della Customer Journey in Modalità Diretta e a Rimborso: Impatti del Digitale sull’erogazione dei Servizi Sanitari = Mapping the Customer Journey in Direct and Reimbursement Modes: Impacts of Digital on the Delivery of Healthcare Services. Rel. Francesca Montagna. Politecnico di Torino, Master of science program in Engineering And Management, 2024

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