Michela Iacobelli
An analysis of supplier delivery performance: The FCA case.
Rel. Giulio Mangano. Politecnico di Torino, Master of science program in Engineering And Management, 2018
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Abstract
The automotive industry stands in the today's market as an industry characterized by high complexity in terms of product and network and from the presence of a close and collaborative relationship between the different actors of the supply chain. The customer’s demand for an ever greater speed and flexibility and for a continuous improvement in the technological and innovative component of the product drives the industry to face an increasingly competition. To maintain his competitiveness a company must find a way to adapt its-self creating relationships of great collaboration with the suppliers, adopting new technologies to allow an increasingly rapid and reliable exchange of information, introducing politics of management, like the risks’ analysis, turned to face the various situations of "emergency" that are caused by the intrinsic uncertainty of this type of industry.
In this scenery the study and the monitoring of the delivery suppliers performance, considered in terms of on-time delivery, acquires great importance, as it makes able to have a great control on the processes and on the timing
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