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Customer Experience innovation: an analysis of customers' perceptions

Nanette Castro Lara

Customer Experience innovation: an analysis of customers' perceptions.

Rel. Marco Cantamessa. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2018

Abstract:

Customer Experience innovation in the Italian environment
Relators: Marco Cantamessa
Academic year: 2017/18
Publication type: Electronic
Number of Pages: 104
Additional Information: Tesi secretata. Full text non presente
Subjects:
Corso di laurea: Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management)
Classe di laurea: New organization > Master science > LM-31 - MANAGEMENT ENGINEERING
Ente in cotutela: École Nationale Supérieure d'Arts et Métiers - ENSAM (FRANCIA)
Aziende collaboratrici: KPMG Advisory S.p.A.
URI: http://webthesis.biblio.polito.it/id/eprint/7330
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