Alessia Donzella
Social Media Management for the Ecological Transition: Automotive Industry.
Rel. Federico Bella. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2026
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Abstract
This thesis explores how sustainability is communicated through social media in the automotive industry. The research focuses on three companies: Tesla, BYD, and BMW. These brands represent different positions in the transition to sustainable transport. The main goal of the study is to understand how these companies use digital platforms to present their environmental commitment, build credibility, and engage audiences. The research is based on a qualitative comparative analysis of official communication on Instagram, LinkedIn, YouTube, Facebook, X, and TikTok, together with information from corporate websites. The study looks at communication style, type of content, platform differences, and audience reactions such as likes, comments, and engagement levels.
The results show that sustainability communication is closely connected to brand identity
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