Rapid advancements in technology have made communication easier and more accessible than ever. This advancement has raised the opportunity for global companies to digitalize services that require physical presence before, being accessible remotely. After the pandemic, remote systems gained prevalence worldwide, and compulsory change to remote working environments affected how industries operate. This change caused the companies to discover potential new ways of doing business remotely. Eventually, advancements in technologies like Augmented Reality and Virtual Reality and the wide prevalence of the shift of remote systems after the pandemic caused companies to implement Remote Assistance Platforms to operate more efficiently in various applications and sectors.