Rebeca Maria Schwartz
Strategies to improve new customer conversion in the online grocery shopping industry.
Rel. Elisabetta Raguseo. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Della Produzione Industriale E Dell'Innovazione Tecnologica, 2023
Abstract
For Amazon, a global powerhouse in e-commerce, entering the online grocery market presents a strategic imperative. By leveraging their existing infrastructure, supply chain capabilities, and customer base, Amazon can establish a strong foothold in this rapidly growing sector. The company needs to penetrate the online grocery industry as soon as possible, given the favourable growth prospects and the opportunity to shape the future of this market. Groceries give companies less profit margin than other products, but develop more purchase frequency and loyalty. With the rapid expansion of e-commerce and changing consumer preferences, online grocery shopping has emerged as a transformative force in the retail sector.
As consumers increasingly embrace the convenience and efficiency of digital shopping
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