Artificial The objective of the study is to study the impact of AI chatbots on the labor market. The purpose of the work is to understand how the technology of chatbots based on neural networks develops, and its impact on the formation of new professions or skills. The research methodology is a qualitative method based on in-depth interviews with experts who have experience in the field of machine learning, in particular artificial intelligence, and have knowledge of market trends. The results of the study are presented in the form of a discussion of interviews and conclusions drawn from the words of experts.