The Development and Quality Control of the Testing Process of an Applicative for the Management of Credit Recovery Positions

The paper follows the evolution of the PGR - Upload project undertaken during my internship at Alten Italia. The subject of the discussion is the testing process carried out for a banking institution's application in which the focus is the implementation of the Upload functionality, an integration to the PGR application used for the management of retail customers' credits with reference to non- performing loans, through which the user will be able to carry out massive actions, centralising the process and the monitoring of requests. The project consists of 179 tests, including both front-end and back-end tests. At the end of the test execution phase, data on the outcome of the tests are collected in company reports and analysed using appropriate KPIs. The test phase was then subjected to quality control methodologies, in an attempt to support the test executions through control charts and sampling plans so as to provide a clear and comprehensive view of the work performed as a tester in an outsourced engineering company.