Giacomo Tamburino Ventimiglia Di Monte
Information about environmental sustainability and consumer behaviour: evidence from a randomised promotion design.
Rel. Anna D'Ambrosio. Politecnico di Torino, Master of science program in Engineering And Management, 2022
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Abstract
This research has the aim of covering, under many points of view, one of the most popular trend that we are seeing nowadays; sustainability. It is going to radically change and affects the consumer choice and its behavior. In order to have a better viewpoint of all the consumer perspectives, this research begin analyzing who is a costumer, what is a purchase behavior, what is sustainability and how it affects consumer choice from an economic point of view. The process that brings the customer to choose to purchase a product instead another one is called customer behavior. It constantly changes and in the last years it took a totally different direction more oriented toward sustainability .
Market, as direct consequence, has changed as well, following the same trajectory
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