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Supplier Relationship Management: a systematic solution to make supplier relationships efficient and effective

Gianluca Guzzardi

Supplier Relationship Management: a systematic solution to make supplier relationships efficient and effective.

Rel. Maurizio Schenone. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Della Produzione Industriale E Dell'Innovazione Tecnologica, 2020

Abstract:

The objective of this master’s thesis project is to develop an efficient and sustainable solution regarding the Supplier Relationship Management (SRM) for Indirect Procurement’s department at Hilti. In other words, it means to provide an integrated set of management tools focused on facilitating the interaction between Hilti Indirect Procurement and its strategic suppliers. Due to the high number of supplier relationships and dependencies, Hilti has started to invest in the SRM initiative being well aware of its strategic importance and its potential benefits. Nowadays, each Indirect Procurement Category is managed through different ways of working and consequently sometimes this aspect causes hindrances for the achievement of the company’s overall goal. Despite each Category has its own specificities, having common structured methods helps team members and stakeholders to avoid confusion on the processes’ execution. Actually, SRM represents the strategic building block that enables the Indirect Procurement department to reach the next level of procurement maturity. It facilitates a holistic alignment with stakeholders and a better exchange of information, which Regions and Headquarters can leverage afterwards in their tenders.

Relators: Maurizio Schenone
Academic year: 2020/21
Publication type: Electronic
Number of Pages: 99
Additional Information: Tesi secretata. Fulltext non presente
Subjects:
Corso di laurea: Corso di laurea magistrale in Ingegneria Della Produzione Industriale E Dell'Innovazione Tecnologica
Classe di laurea: New organization > Master science > LM-33 - MECHANICAL ENGINEERING
Ente in cotutela: Institut de Preparation a l'Administration et a la Gestion - IPAG (FRANCIA)
Aziende collaboratrici: Hilti AG
URI: http://webthesis.biblio.polito.it/id/eprint/16141
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