Emanuele Gislon
The sharing economy impact on the hospitality industry. An Airbnb focused systematic literature review.
Rel. Elisabetta Raguseo. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2020
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Abstract
Sharing economy is a complex phenomenon which in the last decade has been able to influence and modify not only worldwide customers behavior but also incumbents’ business models and their profitability. Starting from an overall brief sharing economy introduction, this work carries out a systematic literature review based on 29 scientific papers aimed to deepen the sharing economy impact on one of the industries where it has spread the most: the hospitality one. In order to do it, it has been specifically investigated the case of Airbnb, representing the largest and more successful sharing economy platform in the hospitality scenario. Deepening, summarizing and schematizing, literature progress, findings obtained show the most beaten aspects of this competition but mostly where future research can be addressed in order to fulfill existing gaps.
Overall, this thesis aims to present itself as a concise and complete document, an essential starting point towards future research.
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