Emanuela Maione
Lean healthcare application for patient flow analysis in Cardiology department.
Rel. Giulia Bruno, Franco Lombardi. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2020
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Abstract
The thesis is aiming at strengthening the effects of implementation of lean principles when applied in healthcare context. In the first chapter will be presented a big picture of Italian healthcare system, in order to define main features of the industry taken into consideration, especially challenges and criticalities that are constantly pushing innovation and improvement in the healthcare environment. In the second chapter the key concepts and values of lean thinking will be described, highlighting how lean philosophy modifies company’s attitude toward improvements and changes, enhancing optimization of resources and the reduction of all possible source of waste, through the entire values stream.
In this context, several lean tools will be presented in order to understand practical application of the principles and the results expected from the adoption of each tool in the different contexts
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