Jin Zhu
Experience and Efficiency: ID and UX Research of 2B Product: Design of Business Partner Portal of Public Cloud.
Rel. Andrea Di Salvo, Marzia Mortati. Politecnico di Torino, Master of science program in Systemic Design, 2020
Abstract
The rise of cloud computing has brought new business models,in which more and more companies have entered the "cooperation and win-win" cloud ecosystem as business partners, and have gradually become the core component of the cloud ecosystem. The “2B design for enterprise employees" plays an important role in partners’ business conduction and communication. The thesis focuses on the interaction and service system of 2B products, combined with business intelligence and information visualization, which helps enterprise users to obtain a conjoint point between work efficiency and user experience. The public cloud partner center is one of the typical 2B interactive products, and is the main research object of this thesis.
The thesis is divided into theoretical research and project practice, of which all data comes from desktop research and working experience
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