Analysis and Implementation of a Business Intelligence QlikView application for logistic and procurement management. Sews Cabind case for the shortage problem.

The objective of this paper will be to analyse how the Business Intelligence QlikView application helped the Sews Cabind company to manage the shortage of semiconductors and chips occurred during and immediately after the COVID pandemic. But also, to describe how it influenced and changed the business processes of the company. In order to achieve this objective, at the beginning there will be a brief introduction of the Business Intelligence history where the most important milestones that led to the development of this technology will be retraced. Then the focus will shift to the infrastructure behind a BI application, also highlighting the main procedural steps. Moreover, possible other applications and tools of this technology will be described and analysed. Finally, the specific case of Sews Cabind will be presented, analysing in detail the main features of the QlikView platform and how it revolutionised the company process that governed this activity.