A CHARGEBACK TOOL TO IMPROVE THE INBOUND LOGISTIC PROCESS IN AUTOMOBILI LAMBORGHINI

Nowadays the automotive manufacturer has lost its centrality in favor of a broader concept of supply chain in which suppliers are involved at various levels. The latter are not limited to being mere suppliers of components, but represent the backbone of the technical and technological features of the finished product - which is, consequently, increasingly co-engineered and "intellectually shared" by the suppliers. The result of this very close supplier-car maker relationship is the need to create new tools to support increasingly complex and tight supply chains from the point of view of the exchange of information and physical flows, and the complexity of the type of relationships involved are based. Others, on the other hand, need to be created anew, to meet particularly specific issues or contingent needs. As a result, in this paper a chargeback tool for the improvement of the inbound Logistics in Automobili Lamborghini will be presented.