Implementation of the 8D methodology in a Tyre Manufacturer Company

This paper analyses the actual usage of the 8 Disciplines methodology (8D) on Prometeon Tyre Group S.r.l case study, during an internship. The author aims to improve the company Rolling Follow Up (RFU) by the design and implementation of the 8D. The involved areas are Research & Development and the Manufacturing sites with the leadership of the Product Evaluation Manager on Milan use the RFU as a tool to follow up all the issues that are present during the design and production. The 8D is a method used in Quality Management as a tool to identify, solve and prevent issues during the production process. This methodology attempts to ensure the required quality, optimization and safety of the final products, the general objective was a full implementation and deployment of a new RFU, additionally user manual to standardized the process and flow of information. The results showed that employees prefer to work based only on their experience and avoid to follow the common methodology to arrive to a correct solution. This was reviewed and two proposals were designed, one was to stablish a new extended format of the 8D methodology and the other stablish a new web-application following this methodology, the latter one received a positive feedback from the involved areas and was implemented as requirement of a Company standard.