This research aims to identify and analyze the training and tools of support persons, those who help people of all ages and with different backgrounds during a difficult period of their life. Attention was paid to support persons who help adults facing challenges (e.g., long-term unemployed, former convicts, those with substance abuse issues, etc.); new immigrants and refugees; children requiring additional assistance or special needs. This work is part of work package 2 of the European “Caring Compass” project, which involves organizations and associations from five countries: Italy, France, Estonia, Lithuania and Sweden. After following a preliminary study of the project and in particular of WP2, research was conducted on the training of support persons which led mainly to the analysis of the 2020 Global Standards issued by IASSW and IFSW.