The coffee industry faces significant sustainability challenges driven by climate change, economic disparities, and evolving consumer expectations. This study examines how a manufacturing company can achieve carbon neutrality across its entire value chain (Scopes 1 to 3) while addressing supply chain vulnerabilities induced by climate change. Additionally, it explores how companies can safeguard biodiversity and the socio-economic well-being of stakeholders while mitigating environmental impact. The research adopts a single case study approach, focusing on the Lavazza Group, a global coffee manufacturer recognised for its sustainability leadership. The study draws on Lavazza Group’s Sustainability Reports and Lavazza Foundation’s Social Reports, supplemented by targeted consultations with company’s Sustainability Team members.