Review of organizational program management maturity and best practices in a large business information system deployment

In this paper has been carried out a review of organizational program management maturity and best practices in a large business information system deployment. To perform this review, it has been firstly analysed the project background. All confidential information related to this IT Company has been removed to preserve its identity and the paper is developed in general terms, with products secreted and called “Fruits”, main company called “Company Alfa” and the subsidiary “Company Beta”. The project in object is structured on the implementation of an ERP system on an Agricultural Company, which deals with the end-to-end process of Fruit production. Methodology & Project Approach has been analysed to highlight the Key Success Factor that makes the project successful and being a driver factor for being chosen over competitors. After having settled an analysis on Methodology & Project Approach currently applied on projects by IT Company it has been developed a further analysis about OPM3 Best Practices’ Knowledge Foundation highlighting the gap between literature and real application. To assess the gap a self-assessment tool has been tailored for this case. A questionnaire has been developed and successively filled by consultants currently employed by IT Company’ project with Company Alfa. Looking at the Methodology & Project Approach currently applied by the IT Company and the results recorded through self-assessment tool filled by consultants enrolled in projects of IT Company, it has been founded those standards contained within OPM3 Best Practices’ Knowledge Foundation cannot be applied as they are listed within Knowledge Foundation but they should be tailored following industry characteristics and project type.