The goal of this work is to support research that introduces a modern point of view to support the development process of digital artefacts, based on the notion of affordance. To achieve this, we started by analysing the “moments of interactions”, to better know and understand users’ intentions and behaviours before, during and after interaction. Indeed, since affordance “is in interaction” (Gibson, 1986) we aim at: 1. Validate the notion of digital affordances, as proposed by Perpignano (2020). 2. Identify factors driving these “moments of interaction”, in order to draw a comprehensive picture of the user relationship with the artefact and the environment.