Design in Education: Systemic analysis of AI-based Educational Technologies (EdTech), to design supportive tools for teachers.

Educational Technologies (EdTech) have changed teaching-learning methodologies, challenging the actors involved in education systems (government, private entities, parents, institution leaders) but especially students and teacher’s skills. During the last decades, the biggest impact has been the implementation of artificial intelligence (AI) in most of the industries innovation, but in education is still a concept with mixed opinions. Then, EdTech designers have the liability to understand the technology, the system purposes of the system, and especially the user involve on the project. The research approach was inspired by the experience obtained on CHECK project, an AI technology experimental work sponsored by the Alta Scuola Politecnica and IBM. The direction of the project was mainly an exploration from the computer science aspect, leading to the recognition of some key elements missing on the research by a designer’s perspective. Therefore, the guideline of the research on this thesis was a systemic analysis of the components inside education systems, the characteristics around pedagogic methodologies, and the implementation of new technological methods, in order to structure a research based on theoretical information and user analysis. As a result, the aim of the project is to identify the connections between all the elements of the research to hierarchically establish the components and the requirements that designers of Educational Technologies (EdTech) for teachers, specially AI-Based instruments, need to considerate. Thus, teachers will be provided with supportive tools capable of facilitating their work and parallelly willing to prepare educators to confront the challenges of AI technology, by motivating them to reinforce those skills that characterize human intelligence over any technology developed. Consequently, it is important to recognize the social and ethical responsibility of designers on the introduction of new technologies to the market, since the idea is to find solutions that answer investors desires but without forgetting to generate a positive impact on the present a future society.