Rajath Appajappa Radhakrishna
Development of Integrated Lean-TQM Pillar as a part of Excellence Program for a global Material Handling Equipment Manufacturer.
Rel. Domenico Augusto Francesco Maisano. Politecnico di Torino, Master of science program in Engineering And Management, 2021
Abstract
The company in which this thesis work is carried out, happens to be a leading material handling solution provider globally. Company has 15+ manufacturing plants across four continents, with comprehensive product range including equipment for Bulk Solids Handling & Processing, Dust Filtration, Wastewater Treatment and Renewable Energy Generation. The company’s aim is to produce market-oriented solutions turning them into a particularly user-friendly standard, tailored for a variety of industries, company intends to focus and invest on continuously improving Industrial Quality & offer excellent product price-performance ratio . Although, company is currently one of the leading players in the market, in order to sustain and grow in the market, the company has taken up global ‘Excellence Program’, which is an integrated model that aims at optimizing, implementing and promoting continuous improvement of the fundamental factors – Quality, Cost, Delivery.
This program constitutes of six basic pillars namely, Workplace Organization, Logistics & Supply Chain, Integrated Lean – TQM (Total Quality Management), Production Reliability, Product & Process Development, Continuous Development & Skill Development
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