Noemi Stuppia
Human-centered usability evaluation tools for medical software.
Rel. Alberto Audenino, Alice Ravizza. Politecnico di Torino, Master of science program in Biomedical Engineering, 2020
Abstract
Nowadays, healthcare increasingly relies on medical equipment: from being a selection criterion when hospitals purchase new equipment, to improving patient safety through design, usability has become a central factor in the medical device market. Usability engineering tackles the open conversation on the consequence of a human error in healthcare and kickstarted a new way of improving patient safety through user-centered design. Human factor engineering’s role is to investigate what caused the user-error, and the usability engineering’s role is to provide a design solution to minimize its occurrence. To eliminate potential harm is unrealistic, but by factoring in the human element within the design process, the manufacturer can mitigate use-related risk.
While regulators and manufacturers vastly accept the need for the usability evaluation, a common approach for usability to medical devices is not available at the moment
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