As a European citizen you are entitled to seek the help of a healthcare professional in another EU country for planned or unplanned (emergency) care. In most cases you will be able to claim reimbursement for such care (further advice from your National Contact Point)
The healthcare professionals in the country you are visiting will be able to treat you much better if they can see the main parts of your healthcare records – known as your Patient Summary and your prescription history and active prescriptions – known as your ePrescriptions.
The European Union has established a safe and secure system for allowing a healthcare professional in the country you are visiting to access and view your Patient Summary or to dispense your ePrecriptions.
The healthcare professional or a member of their staff in the country you are visiting will ask you to identify yourself using the electronic identification system. They will explain how to use the local identification application.
You will not be asked to share any PIN code or other confidential identification tool.
Your identification information will be kept in the healthcare system as long as is necessary for the care and treatment you will receive.
A record of the fact that you have been identified as well as your name and contact details will be kept by the healthcare system in the country you are visiting for as long as the administrative rules in the country you are visiting require.
You have the right to accept or deny electronic access to your Patient Summary or e-Prescriptions by a healthcare professional in a country you are visiting.
This does not mean you will be refused care, but your care may be impacted if the healthcare professional cannot access your Patient Summary.
You are entitled to receive further information about the purposes for which your data will be used and who will have access to it.
You have a right to a portable copy of the record the healthcare professional in the country you are visiting has created, but this duty may be fulfilled some weeks after your visit.
If you find any errors in the record created in the country you visited, you have right to have such errors corrected.
Further information on your rights may be found at www.xxx.yy
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