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How AI technology affects in JD.com

Xianning Xing

How AI technology affects in JD.com.

Rel. Marco Cantamessa. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management), 2019

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The technology changes the world. At present, we are at the brink of new technological boom. Artificial Intelligence, Self-driving, Big data, Sensing city,3-D printing, Dueling neural networks, etc. The new technologies terminologies are full over the media platforms. If someone asks you, which scientific or technological word you can speak out immediately. AI must be one of the words you would say. In the past few years, there were lots of news and articles containing the word of AI. One of the biggest news was “AlphaGo wins the best chess player” made AI be the most popular technology word during that period. What’s AI, how it be applied, how can we take advantages from AI, how does AI link with our daily life, how important of AI in the industries and companies, etc. All of these questions drive us to do more research on it. Talking about the modern life, E-commerce changed people’s lifestyle a lot. Buy things from different places at home is not a joke. Order online in the morning, receive the product in the afternoon has already realized. Behind the incredible convenient life, that the modern technology support. The computer scientific, the mobile technic, the excellent management, and more advanced technology to forecast the sale, to provide the exact what you want before your search, thus to improve the experience. The following statement is going to analyze the AI application in the retailing industry. To avoid vague and general description, be accurate analysis, we pick one of new technology companies who devotes AI technology application and regards AI as the important strategy development target. JD.com is also called as JingDong. It’s a Chinese e-commerce company headquartered in Beijing. It is one of the two massive B2C online retailers in China by transaction volume and revenue, a member of the Fortune Global 500 and a major competitor to Alibaba-run Tmall. JD.com is the world's leading company in high tech and AI deliver through ?? drones, autonomous technology and robots, and also possesses the largest drone delivery system, infrastructure and capability globally. It has recently started testing robotic delivery services and building drone delivery airports, as well as operating driverless delivery by unveiling its first autonomous truck. JD.com and its competitors such as Alibaba, Alphabet, Amazon and so on are not only competing to be the largest e-commerce business in the world but also to build the operating system for retail in the future. JD.com is driving business with artificial intelligence, big data, and robotics while building the retail infrastructure for the 4th industrial revolution. Extracting from the latest interview report with Richard Liu, the company's founder, CEO, and chairman, has even gone so far to predict his company won't need humans and said, “I hope my company would be 100% automation someday…no human beings anymore, 100% operated by AI and robots.” This essay will briefly introduce AI technology and the JD.com business units, by using the business analyze tools to understand the strategic planning, thus have a better understanding of “How AI technology affects in JD.com” based on the deployment on AI.

Relators: Marco Cantamessa
Academic year: 2019/20
Publication type: Electronic
Number of Pages: 74
Corso di laurea: Corso di laurea magistrale in Ingegneria Gestionale (Engineering And Management)
Classe di laurea: New organization > Master science > LM-31 - MANAGEMENT ENGINEERING
Aziende collaboratrici: UNSPECIFIED
URI: http://webthesis.biblio.polito.it/id/eprint/12248
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