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Warranty service

Alessandro D'Amico

Warranty service.

Rel. Andrea Tonoli. Politecnico di Torino, Corso di laurea magistrale in Automotive Engineering (Ingegneria Dell'Autoveicolo), 2022

Abstract:

The warranty service is mandatory by low. It is a core department in the after sales division because it is closely with the customers. The objective to the warranty department is to control that the repairers follow the brand warranty rules and that all goes correctly. Obviously, this is a utopic goal, so the employs are needed to solve any kind of problem can happen.

Relators: Andrea Tonoli
Academic year: 2022/23
Publication type: Electronic
Number of Pages: 40
Additional Information: Tesi secretata. Fulltext non presente
Subjects:
Corso di laurea: Corso di laurea magistrale in Automotive Engineering (Ingegneria Dell'Autoveicolo)
Classe di laurea: New organization > Master science > LM-33 - MECHANICAL ENGINEERING
Aziende collaboratrici: Groupe PSA Italia S.p.A.
URI: http://webthesis.biblio.polito.it/id/eprint/25044
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