Politecnico di Torino (logo)

Gallareto, Alice

Urban transport planning : how make it smarter : an analysis of the Decision Support Tools for Torino and Birmingham.

Rel. Cristina Pronello, Cristian Camusso, Valentina Rappazzo. Politecnico di Torino, Corso di laurea magistrale in Pianificazione territoriale, urbanistica e paesaggistico-ambientale, 2015

Questa è la versione più aggiornata di questo documento.

Abstract:

Introduction

A rather eclectic university career, developed through Architecture and Urban Planning, allowed me to discover the subject of transport and, in this context, the European project OPTICITIES. To take active part in this project I have done an internship in one of the six pilot cities: Birmingham. The work's theme in these months was linked to the necessary innovations for the cities that want to get characteristics of smart cities: transport management and planning are key parts in this prospect because they can improve thanks to recent technological innovations (Business Intelligence, Big Data, etc.). So it is increasingly clear that the transport system can give a contribution to a sustainable development of smart cities.

The activities during last months have been following the development of a specific instrument within the OPTICITIES project, the Decision Support Tool, for two of the six pilot cities: Birmingham and Torino. These cities are here considered like study cases in order to compare their methods of software development. The followed methodology is composed of a phase of literature analysis of the field, an activity of data collection, the analysis of the collected information and the elaboration of a comparison between every phases of DST development in the two cities.

Before describing the remarks carried by my own work I propose an analysis of the scientific literature about Decision Support System and DST, implementing a theoretical framework to analyze the recent development of these instruments and provide a vision for their evolution in the future.

In detail, the first chapter contains definitions about themes and tools analyzed in the thesis, followed by an historical background, the propose of study cases (London dashboard, Dublin dashboard, VIAJEO project) and future prospects.

In the second chapter it is presented the European project OPTICITIES, followed by the framing of the cities of Torino and Birmingham in their specific contexts and within the project itself.

The third chapter goes into detail of the activities carried out under this thesis, in fact it describes the development stages of the DST in which I took part, and it specifies objectives and work methodology through four general stages: (I) data collection phase about project preparation, (II) software development and its technical specifies, (III) experimentation phase and training activities, (IV) finalization of the project.

The fourth chapter contains the results of the investigations and their critical analysis.

Relatori: Cristina Pronello, Cristian Camusso, Valentina Rappazzo
Soggetti: S Scienze e Scienze Applicate > SF Elettronica, computers, Computer science
U Urbanistica > UK Pianificazione urbana
Corso di laurea: Corso di laurea magistrale in Pianificazione territoriale, urbanistica e paesaggistico-ambientale
URI: http://webthesis.biblio.polito.it/id/eprint/4512
Capitoli:

I. Index

II. Glossary

III. Introduction

IV. Acknowledgments

1. The role of Decision Support Tools in transport planning and management

1.1. Definitions

1.2. History of DSS & DST

1.3. DST as support to urban planning

1.3.1. DSS in urban planning

1.3.2. How a DST can makes urban planning smarter

1.3.3. Study cases

1.4. Future perspectives

2. The OPTICITIES project

2.1. Torino

2.1.1. The DST development in Torino

2.1.2. Torino current situation about mobility data

2.2. Birmingham

2.2.1. The DST development in Birmingham

2.2.2. Birmingham current situation about mobility data

3. Objectives and methodology

3.1. Users' needs collection

3.1.1. Torino data collection

3.1.2. Birmingham data collection

3.1.3. Summary Ex-Ante survey methods

3.2. DST development

3.2.1. Torino DST development

3.2.2. Birmingham DST development

3.3. Test and training

3.3.1. Torino test and training management

3.3.2. Birmingham test and training management

3.4. DST finalization

3.4.1. Torino DST finalization

3.4.2. Birmingham DST finalization

Results

4.1. Torino results

4.2. Birmingham results

4.3. Summary results

4.3.1. Qualities and criticalities

V. Conclusions

VI. Appendixes

VII. Bibliography

VIII. Sitography

Bibliografia:

Acocella I., Il focus group: teoria e tecnica, Milano, FrancoAngeli, 2008

Andriole S. J., Handbook of Decision Support Systems, USA, TAB Professional and Reference Books, 1989

Anthony R. N., Planning and control systems: a framework for analysis, Harvard University, Division of Research, Graduate School of Business Administration, 1965

Anthony R. N., Planning and Control Systems: a Framework for Analysis, in "Rosen", March-April 1974

Brundtland G., Our Common Future: The World Commission on Environment and Development, Commissione mondiale sull'Ambiente e sullo Sviluppo, 1987

Brynjolfsson E., Big Data: A revolution in decision-making improves productivity, MITSIoan management, February 2012.

Corrao S., II Focus Group, Milano, Franco Angeli, 2009

European road transport telematics implementation coordination organization S.C.R.L., Final Report - VIAJEO (International demonstrations of platform for transport planning and travel information), BRUXELLES, Belgium, 2013

Few S., Show Me the Numbers: Designing Tables and Graphs to Enlighten, Oakland, Analytics Press, 2004

Few S., Information Design Dashboard, Sebastopol California USA, O'Reilly, 2006.

Gorry, Morton, A Framework for Management information Systems, Cambridge, M.I.T., 1971

Kaplan, Norton, The Balanced Scorecard - Measures that drive performances, in "Harvard Business Review", July - August 2005

Kaplan et al., Decision-support tools for sustainable urban development, in "Institute of Civil Engineers (ICE)", January 2005

Keen P. , Morton S., Decision Support Systems. An Organizational perspective, Addison- Wesley Pub. Co., 1978

Keen P., Decision support systems: The next decade, International Center for Information Technologies, Volume 3, Issue 3, September 1987

Maktav, D., Multi-criteria Spatial Decision Support System for Valuation of Open Spaces for Urban Planning, Dept, of Geomatics Eng., Istanbul Tech. Univ., Istanbul, Turkey, 2011

Merton R. K., The focused interview. A manual of problems and procedures, London, Collier Macmillan Publishers, 1987

Msafiri Kafiri N. F., Decisions Support System, Management Information System, EIS , ebook, 2010

Nylund A.L., Tracing the Blfamily tree, Knwoledge Managemente, July 1999

Pearson, Shim, An empirical investigation into DSS structures and environment, Decision support system, in "Jurnal, Decision support system", February 1995

Power D. J., Decision Support Systems. Concepts and resources for managers, USA, Greenwood Publishing Group, 2002

Shim et al., Past, present, and future of decision support technology, in "Decision Support Systems", Volume 33, Issue 2, June 2002

Simon H., The new science of management decision. The New Science of Management Decision, Prentice Hall PTR Upper Saddle River, NJ, USA, 1977

Smith V. S., Data Dashboard as Evaluation and Research Communication Tool. New Directions for Evaluation, 2013: 21^45. doi: 10.1002/ev.20072

Smith V. S., Emarketing Excellence: Planning and Optimizing your Digital Marketing, Oxon, Routledge, 2013

Sprague, R., A Framework for the Development of Decision Support Systems, MIS Quarterly, 1980.

Watson et al., The Current State of Business Intelligence, in Computer, Volume 40, Issue 9, September 2007

Kimball R., Ross M., The Data Warehouse Toolkit: The Definitive Guide to Dimensional Modeling, Indianapolis, John Wiley & Sons Inc., 2013

Kitchin R., The Data Revolution, London, SAGE publications Inc, 2014

Kitchin et al., Knowing and governing cities through urban indicators, city benchmarking and real-time dashboards, Regional Studies, Regional Science, Taylor & Francis, 2015

Vogel D., Nunamaker J. F., Group Decision Support System Impact: multi-methodological

Modifica (riservato agli operatori) Modifica (riservato agli operatori)