Niusha Samadifar
Design and implementation of the UX & UI for a caregiver service.
Rel. Giovanni Malnati. Politecnico di Torino, Corso di laurea magistrale in Ingegneria Informatica (Computer Engineering), 2025
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Abstract
Design and implementation of the UX & UI for a caregiver service: This thesis presents the UX/UI redesign of a caregiver portal for Badacare, a company providing caregiving services for patients, established almost four years ago. The primary objective of this project is to enhance the efficiency and effectiveness of matching caregivers to patients, ensuring rapid connections based on individual needs. Additionally, the redesign includes various status updates to reflect the stages of the hiring process for all involved parties. The project began with comprehensive research and competitive analysis of existing matching portals, along with interviews with recruiter teams to understand their specific goals and challenges.
The identified goals are to design a portal that expedites the caregiver-patient matching process, implement real-time status updates for clear visibility, and develop a system to manage and prioritize different types of requests, thereby improving operational efficiency
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