Business process analysis and reorganization of the warehouse in Manifattura Berluti

The need to respond to the market with more flexibility and in less time, while still guaranteeing multiple customizations in products, has pushed companies to implement increasingly refined management systems that represent a strategic point for being competitive in the market. In recent years, the global market has changed, leading many companies to rethink their products, both in terms of innovation and new product development. This situation has led to increasingly fierce competition on a global level where it is necessary to radically rethink and implement a new approach for analyzing and improving the production flow where the reduction of delivery times, production costs and overall costs is a critical success factor. Around the 1980s, Lean Production was born, a technique that allows companies to achieve a significant reduction in waste (called Muda in the Lean world), favoring the relationship with the customer and increasing customer satisfaction, especially in terms of quality rather than quantity. The thesis is the result of my internship in the special productions department at Manifattura Berluti, Maison of the LVMH group and world leader in the production of luxury shoes. It consists of a project for the improvement and redefinition of supply management aimed at identifying the criticalities present in the production flow, with the objective of evaluating the best supply technique for the present codes. With a view to the future, it is proposed to implement lean warehousing, i.e. the application of Lean principles and techniques to the warehouse, with the aim of streamlining the production flow and increasing the reliability of goods delivery forecasts from the supplier. By analyzing warehouse operations from a Lean perspective, the flow of material and information passing through and interacting within the warehouse can be mapped, in order to identify activities that absorb resources but do not add value for the customer. In order to deliver the 'right product at the right time' to the customer, it is necessary to bring out weaknesses, critical points and inefficiencies so that they can be resolved through a process of continuous improvement.