With the rapid expansion of connected devices and networks and the resultant exponential growth of data it has become crucial for businesses being able to transform endless streams of data into actionable insights by handling data with efficient tools and in appropriate infrastructure. The need of flexible, scalable and cost effective solutions is leading more and more companies to the adoption of Cloud computing solutions and services. The case study, regards the request from a large Telco company of implementing effective cloud-based solutions in order to easily unlock the value of customer data to analyze, and covers the entire process from data acquisition, model deployment, integration of information from different systems, and the implementation of a cloud-based platform solutions supporting business intelligence and dashboarding tools..