Development of a key performance indicator framework for battery swap system

Electric vehicles have been on the market for years as agencies of transition to a sustainable transport system. However, due to its characteristics, electric vehicle marketing is slow in terms of limited range, long charging time, and high initial cost. Therefore, there is a need to swap batteries overtime to support a larger number of electric vehicles. To stimulate electric mobility and increase electrical vehicle adoption rate, in this thesis, the goal is to provide a key performance indicators framework to help the municipalities have better insight in the appropriate key performance indicators of the battery swap charging infrastructure as an incentivizing effective decision-making tool. In order to define the framework, at the first step, I have extracted available key performance indicators (KPIs) by properly reviewing literature in the battery swap field, and second, to better evaluate the impact of each KPI, I have calculated the KPIs global frequency and at the final step, the classification of KPIs has been done based on the company hierarchical level and their relevant domain of impact including economic, social and environmental effect, by applying the triple bottom line (TBL) and Anthony’s Pyramid structure framework. Through the list of KPIs, considering the global frequency, throughput, user satisfaction, and charging strategies have a great impact on the performance of battery swap charging infrastructure that policymakers should consider for optimizing and adopting electric vehicles purposes.